We wish you a Merry Christmas and Happy New Year 2020! We look forward to further cooperation !
The DMR standard is today the world’s most widely used digital standard for professional radio networks. The big advantages of the DMR standard include backward compatibility with analog systems and the possibility of gradually replacing analogue radio networks with digital ones. Devices manufactured to the standard are interoperable. For users, this means that they can use products from different manufacturers that work together within their communications network. The standard gives users the confidence to invest in technology that will continue to evolve and provide its users with a wide range of products and services from various manufacturers at an affordable price.
What is the goal of the DMR Association
The DMR Association now associates more than 160 members from around the world. Its members are manufacturers, system integrators, network operators and user organizations. The Association ensures the further development of the DMR technology and feature set based on user requirements, interoperability testing and certification, providing standard education and consulting to regulatory authorities to ensure a suitable environment.
DCom develops dispatching applications and solves system integration
DCom has become a Category 2 member dedicated to application developers, system integrators, and test equipment manufacturers. Development of professional dispatching systems and system integration are an important part of our company activities. In the near future, we want to offer our customers a dispatching solution supporting connection to the DMR radio network infrastructure using the standard AIS interface.
What are we doing
Our company provides comprehensive communication services with a focus on professional radio communication systems and solutions. In this connection we provide all services from design, through specialized development, system integration, production, installation and long-term service of delivered systems. Our parent company is AŽD Praha, s.r.o. the largest Czech manufacturer of signaling equipment for railways and an important market for our products and services is railway. In the field of trade, we are a partner of several major foreign companies, the most important of which is Hytera, which is the world’s second largest manufacturer of professional communication technology.
From the history of the company
Our company DCom, spol. s ro was founded in 1994. The main idea of the founders was to develop interesting products in the field of wireless digital communications, voice and data transmission and remote control.
The company’s first products included the MC12 and MC13 radio telemetry units, which enable remote control of technologies via independent professional radio networks. Thanks to their technical sophistication, the units quickly found use in the management of large energy and water distribution networks.
Thanks to the technical know-how of our employees, the company has won interesting contracts in the field of custom development of radio frequency and microwave technology. In our company microwave amplifiers were developed for the needs of the military, aviation. Based on the requirements of our customers we develop special measuring technology and cooperate with laboratories and research institutes.
In addition to data transmissions, our company has always implemented voice radio networks. Our honored customers have been and are since the establishment of our company, for example, fire brigades. After 2000, our company was looking for solutions to modern use of the outdated technology of traditional voice radio networks. At that time, we developed a unique RadioVoice dispatching solution using voice transmission technology over VoIP radio networks in the area of voice radio networks. With this solution, it is possible to manage large-scale voice radio networks from dispatching sites located anywhere in the world. Further developments have resulted in a comprehensive solution that allows dispatchers at a single TOP touch-control workstation to combine various means of communication, including telephones, radios, various radio networks and specialized communication systems. The solution also includes means for recording all communication and automated remote supervision of individual system components. RadioVoice allows interfacing with third-party systems. Our technology has reached its biggest deployment on the railway.
Our traditional manufacturing product, which is closely related to wireless communications, are antennas and passive antenna elements. In this area we have a wide portfolio of our own quality antennas that work reliably even in demanding environments. At the same time, we are able to design a customized antenna system to meet the specific requirements of its project.
In 2006 we started cooperation with Hyt, which now bears the name Hytera. Hytera is the world’s second largest and fastest growing professional communications technology manufacturer. It offers end-to-end terminals, radio network infrastructure and comprehensive solutions for all major communication standards in the world, including DMR, TETRA and LTE technologies. Since 2006, DCom has been a distributor of the Hytera brand for the Czech and Slovak Republics and we also provide service and technical support.
In 2008, AŽD Praha, s.r.o., which is the majority owner of our company, entered our company. AŽD Praha is the largest manufacturer of railway signaling technology in the Czech Republic. DCom is a key partner in the area of communication technology for AŽD. Based on its requirements we are constantly developing our products.
Our goal is customer satisfaction
DCom constantly strives for high quality of its products and services. An integrated management system plays an important role in our efforts. Our company has implemented a certified management system according to ISO 9001: 2016, as well as an environmental management system according to ISO 14001: 2016 and a system of occupational health management ISO 18001: 2008.
Our company prides itself on its reputation and strives to be a reliable partner for its suppliers and, above all, its customers. The performance of our company is regularly reviewed by an independent auditor and his reports are published. Our efforts have also been recognized for several consecutive years by receiving the prestigious international AAA rating.
We take great care of our employees, who are targeted and regularly trained to develop their skills. In addition, our company provides a range of benefits to our employees.
The Radiovoice 3 Dispatcher System ties up with the previous dispatching systems developed by DCom and further expands their possibilities. It is designed for usage both in the large companies in the area of transportation and industry and in the public services such as fire brigades, rescue corps, etc. For the communication the system uses standard IP networks protocols and it enables co-operation with additional applications according to the customer requirements.
The system offers complete solution of dispatching workplaces using VoIP communications. Individual dispatching workplaces and communications equipment can be deployed over a vast territory (region, country) and interconnected through all devices enabling data transmission in the IP area. The system allows connecting a wide range of communication equipment used in dispatcher’s control such as radios, telephones, MB telephones, local radio and GSM gateways. Dispatchers operating the system can share the equipment and use it at the same time, communicate among themselves substitute each other. In this way, control networks composed of local dispatcher workplaces and central dispatcher are set up. With the flexibility and availability of IP networks, the system enables quick and easy transfer of dispatching workplaces, which is advantageous for solving difficult situations.
The main advantages of the integrated RV3 communication system
- Integrated system of the remote control, command and communication for dispatcher application
- Communication in IP environment by standard protocols
- Possibility of system configuration and extending according tothe customer requirements
Basic technical description dispatcher system RV3
The basic elements of the integrated dispatching system are Radiovoice server, Radiovoice client, controlled communications equipment and support facilities. Each dispatcher has its own TOP control workplace with
Radiovoice client application, providing control and communication with the selected communication equipment. Radiovoice server controls and mediates communication between client applications and individual communication equipment. It provides communication checking and it gives authorisation for the access to the system.
Communications equipment consists of terminal executive parts of the system converting requirements mediated by a server to executive outputs. This group consists of remotely controlled radio stations, remotely controlled MB multiline phone sets, remotely controlled central local radio and telephone exchanges. Support facilities of the entire system are used for recording voice communications, communication with other systems e.g. automatic announce system of the local public address system, power supply of individual equipment and remote supervision and control.
Dispatcher workplace TOP
Radiovoice client served by the dispatcher from TOP workplace connects to the Radiovoice server which facilitates him control and communication with remote-controlled radio stations, MB subscriber sets and radio, further he connects to VoIP telephone switchboard for normal telephone connections. The Radiovoice server provides coordination of work of individual dispatchers with communication equipment to avoid any simultaneous access of more than one dispatcher to a single communication equipment. This can causing lack of communication clarity from the dispatcher side. In the opposite direction the dispatcher selects himself the communication system output which he wants to listen to. Eventually he can listen to the communications of other dispatchers. The system further periodically checks connection with individual communication equipment and in the case of communication or function loss it informs the dispatcher through the client application. This gives the dispatcher the opportunity to use flexibly a different manner of communication. The confirmation regarding required changes (e.g. radio channel switching) is sent directly by the relevant communication equipment to the client application. Therefore it cannot happen that other than the current proper state of communication equipment is displayed in the client application.
All communication is recorded. Thus obtained recordings are stored in individual switchboards (for phones) and servers (for other traffic) and also in the recording equipment. This enables both playback of recording by individual dispatchers and also failsafe storage in the case of an eventual need. In the event of failure, when a long-term communication with any communications equipment through the dispatcher control is not possible, it is possible to operate this equipment locally and also to record locally theoperation. Thanks to VoIP technology no quality deterioration takes place during network transmission after initial encoding of the voice into the digital form.
Remote monitoring and system management
All elements of the integratedvdispatching system allow (using standard SNMP protocol) remote monitoring of its operational state and thus integration into the central supervisory system. For all elements of the integrated dispatcher system the function of the synchronous time system is secured by the integration of real time circuits and for synchronisation NTP protocol is used. All communication with the supervisory system (both the current state and the operation history record) is earmarked by this synchronous time.
Basic elements of the Radiovoice 3 system
1. Radiovoice Server – the basic control part which provides connection between clients and communication equipment. At least one server is required for each independent dispatcher workplace or the line section. Typically it is installed on the rack together with the other network infrastructure.
2. TOP with application SW – user part of the system allowing the access of the dispatcher into the system. Typically it consists of a computer with the touch display but in case of emergency it can be also substituted by notebook. It is required for each dispatcher’s workplace.
3. VoIP PBX – telephone switchboard allowing calling by means of VoIP protocol within the Radiovoice 3 System. At least one is required for each independent dispatcher control unit. It is installed on the rack together with additional telecommunication technology.
4. Block RDST – communication terminal enabling to connect one or two radio stations into the Radiovoice 3 System. It is installed in the rack together with other communication equipment in a distant locality. The number of RDST blocks is given by the requirements of the transport technology in the specific locality.
5. MB multiline set – communication terminal used for transfer of signals from MB phones into IP space. It is installed into the rack together with other communication equipment everywhere, where the MB circuits converge.
6. Public address system switchboard – terminal used for connection of speakers of the local public address system. It is installed in the rack together with other communication equipment everywhere, where the local public address system has to be installed.
7. The power supply source with the remote supervision – support equipment used for power supply of individual units of the Radiovoice 3 System.
8. Universal supervisory equipment – support equipment allowing remote supervision and control Radiovoice 3 System units.
9. GSM-R gateway – gateway, allowing communication between GSM-R network and control workplaces TOP of integrated dispatcher systems.